This site is being updated regularly - the last update was on December 2nd, 2020.
Due to COVID-19, international shipping time may be extended. Please allow up to 8 weeks for your order to arrive. If you're ordering from within Denmark, expect only minimal delays.
Currently, I can ship orders internationally EXCEPT the listed countries below:
Angola, Bahamas, Barbados, Bermuda, Bolivia, Brunei, Burkina Faso, Chile, Cuba, Dominican Republic, Ecuador, El Salvador, Eritrea, Fiji, French Guiana, Guadeloupe, Honduras, Jamaica, Libya, Martinique, Mauritius, Papua New Guinea, Panama, Paraguay, Peru, Reunion, Sierra Leone, Somalia, Syria, Trinidad & Tobago, Turkmenistan, Venezuela, Yemen, Equatorial Guinea.
Do you ship internationally?
Yes, I can ship internationally.
Will I get a tracking number?
To keep shipping costs as low as possible for international customers, I generally do not provide tracking information.
What if there is something wrong with my order?
If there is an issue with your order, please contact me. Use the contact form on my website.
How long does it take for the order to arrive?
It depends on where you live and how fast your order was processed.
What is the store's return and exchange policy?
For EU citizens: EU-based Customers have 14 calendar days from the date of receiving the product to return items for any reason. The customer is responsible for covering all costs related to shipping the product back. The return address is always written on the back of the envelope the product arrives in.
Who handles my order?
I do! Every order is handled and shipped off by yours truly!
Why are the print sizes A5, A4 and A3?
The A-format is the standard paper format in Europe (and Denmark where the orders are being processed).
Why are there different paper types?
Up until recently I printed all my prints at home "on demand". However it is extremely costly to print all my prints on an Inkjet printer. So I recently started getting my prints made downtown as digital prints on matte smooth paper.
I made a limited edition of the print on special paper with my own printer
I had leftover from the old stock while transitioning to my new provider
Do I need to pay customs?
All orders are shipped from Denmark. Any orders going through international borders (outside EU) may be subject to a customs fee. Depending on the weight and value of the order, as well as the final destination, you may be required to pay taxes on your order.
Please make sure you have entered a valid address to ensure the order's safe journey to you. If you put a wrong or poorly written address in the address field, the order might not turn up.
In some countries there's a higher risk that your order might get lost/stolen/redirected.